I purchased the summit, but....

I can't find my access welcome email.
So sorry you can't find your welcome email! It should have arrived from summit@drmariza.com with one of these subject lines: * Perimenopause & ...
Fri, 5 Feb, 2021 at 9:28 PM
I can't login.
If you registered for free access only: You actually don't need to login! Free viewing is available during the summit week (Feb. 22-26, 2021). If y...
Fri, 5 Feb, 2021 at 9:25 PM
I was charged twice!
We're so sorry to hear that! If you see two charges from the summit showing up on your statement or you think you accidentally purchased twice, please...
Wed, 2 Oct, 2019 at 12:02 AM
I can’t change my password.
Everyone who purchased the summit should have received a password by email. (If you can't find your email or you're having trouble logging in,...
Mon, 8 Feb, 2021 at 12:28 PM
I can’t download the talks.
--> If you have purchased the talks, you can download them from the members area. For specific download instructions, please see below. (If you need h...
Fri, 29 Jan, 2021 at 12:51 PM
I need to update my address.
To update your information in our system, please contact us at summit@drmariza.com. Tagged: change address, change email, update email, typo...
Wed, 2 Oct, 2019 at 12:08 AM
I purchased the basic package, but I want to upgrade to VIP.
That is wonderful! The VIP package includes many extra bonuses. --> If you already purchased the basic package, you can upgrade to the VIP package h...
Wed, 10 Feb, 2021 at 8:57 AM
I can't log out of the membership site.
Sorry to hear that! Once you're logged in to the membership site, click the "log out" button on the menu at the left side of the page. ...
Fri, 29 Jan, 2021 at 12:53 PM
How do I turn on subtitles?
To view the subtitles on your summit video, click the "CC" button on the bottom right of the video and select the "English" option. Once...
Fri, 5 Feb, 2021 at 9:23 PM
Where are the transcripts?
All summit transcripts are included as part of the VIP Summit package. If you already purchased the VIP package, you can access the transcripts and a...
Fri, 5 Feb, 2021 at 9:45 PM